03/18/2020: Covid-19 Virus Response
Good Afternoon –
As a valued First Security Bank customer your health and safety are our top priority.
As the Covid-19 virus and its impact continues to evolve, we have chosen to remain focused on the health and wellbeing of our employees, our communities, and our customers. We will be implementing measures as a proactive precaution that will include:
All FSB employees are following the CDC guidelines for adequate hand washing and hygiene, as well as respiratory etiquette in both the workplace and at home.
Increased cleaning and disinfecting of lobby areas and surfaces throughout the day.
At this time, we have 38% of our full-time staff with the ability to work remotely so that we can remain confident in our ability to maintain an adequate level of support for all customers. Should the situation require it, FSB may initiate closing of our bank lobby’s and utilizing drive-thru only service until further notice.
During this time, we encourage you to use our drive-thru, ATM, online banking, mobile deposit, and digital tools and resources for the fastest access to your accounts.
Please visit www.firstsecurityks.com to access your account online, make payments and transfers, and to service your account at any time, from anywhere.
We are here to support you and are working hard to ensure our FSB team members can continue to provide you with uninterrupted, dependable service. We are also aware that some of our customers may experience financial hardship as a result of Coronavirus, and if you are impacted, please contact us to discuss how we can help.
As always, thank you for being a loyal customer. We will continue to closely monitor the situation, stay focused on keeping our employees and communities healthy, and providing you the support necessary to serve all of your financial needs.